| Versione osTicket | v1.9.12 (19292ad) Upgrade— v1.9.14 is available |
| Web Server Software | Apache |
| Versione MySQL | 5.5.44 |
| Versione PHP | 5.5.36 |
hi,
I have a problem with attachments in the ticket, the problem is that in the ticket body I see the attachments and their size, but when I try to open them I opened a blank page 404 Not found.
I always use the Plugin "Attachments on the filesystem" this problem is occurring recently and do not understand why, since I have not made any updates, other strange thing is that I can not see even the old attachments of closed tickets.
Can you help me?
Thank you