v.1.10-RC.2 Ticket list View bug and DB Error #1222
I've just upgraded from 1.9.12 to 1.10-RC.2 and We're having an issue with the ticket list.The sorting appears all wrong even when I change the sort mode.This happens with all the users and in...
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DMT Free Responsive Theme "Extended Basic | Great Pumpkin" Stable 1.0 for...
Great Pumpkin is on the way!We are proud to present the stable version of our free responsive theme "Extended Basic".It's codename is "Great Pumpkin" - guess why...It's fully responsive and works fine...
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change name
i want to ask how to change help topic to different name... also i want to change the Support ticket system
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AWS S3 Attachments Not Working
Hi GuysI've followed the instructions and I'm still having problems getting the attachments to be saved in my S3 Bucket.I have filled in the values for the plugin and made sure it was enabled.I've also...
View ArticleReports
Hi, I am using osticket v1.9.12. Do you know if exists any way to build a report inside the application?
View ArticleCheck ticket of the company
Hello!Is there any solution for users on client portal to see all tickets of the company that he is part of?Osticket 1.9.12
View ArticleCant Fechnig Mail via POP
Hello togetherI just installed the new version of OsTicket on Debian.Everything is fine, only the email fetching with office 365.I dont have errors and the configuration was fine.But Osticket don't...
View ArticleAttachment messed up when created through API
I'm having a problem on attachments. They seem to work fine on tickets created through the support portal and email piping, but I do a lot of ticket creation through the API and the attachments seems...
View ArticleOsticket Responsive
Hi OSticket forum members,I hope you don't mind me asking a couple of questions.I am an internet marketer and I've been running OSticket Version 1.6 for years without any problems (over 9000 support...
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Seeking beta testers
I am looking for a few beta testers to test drive a new fully responsive theme for osTicket.You must be running v1.10-RC.2.I'd prefer participants who are prepared to use osTicket on mobile devices as...
View ArticleBug: Editing Pages in HTML mod wont save
Editing Pages in HTML mod wont save. But if you click html and and make changes and then switch back it will save correctly
View ArticleLet us just say "Thank you!"
Dear osTicket team,I know how hard it is to develop and to continous maintenance a software project like osTicket. Many thanks for your work and a great product. The code is well structured and well...
View ArticleStaff Dashboard Statistics
Hi,I am trying to create a user for a senior member of staff who manages all the departmentsHowever, although this user has access to all departments, the user cannot see stats. I have tried giving...
View ArticleStatus Column
I am looking to add a 'status' column on the staff and client ticket lists.How can this be done?
View ArticleInstallation page gives error 'page not working'.
HiDownloaded Osticket, could not open the install page. Got 'page not working error. Can anyone help?
View ArticleMail Fetch Failure Alert
Have a new issue. Using 1.9.12.We had to change the password for our email account, which is actually a gmail account.Upon changing the password, we are getting and sending emails. But now every 10...
View ArticleWindow Appears When Deleting Tickets Is Blank
Hi Everyone, I just installed osTicket yesterday on my website. Everything works just fine except for one thing. When I am on the Agent side and I try deleting or changing the status of a ticket, a...
View Articleticket not reopening on post reply
using v 1.10 beta, as a client i open a ticket and then close from agent panel. But again if i try to reopen the ticket by adding comment in the post, the ticket stay closed.
View ArticleRemove "from", "sent", "to" and "subject" fields from above the do not reply...
Okay so to keep this short and sweet... in osticket, even my 1.10 rc2 version (yes I have used the current 1.9 too), when people reply above the line in an email client, it will 9 times in 10, append...
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