MAIL.COM Support Call@@1-800 - 681 7208 MAIL.COMMail customer service phone
MAIL.COMSupport Call@@1-800 - 681 7208 MAIL.COMMail customer service phone #DADADA 1.0pt; mso-border-bottom-alt:solid #DADADA .75pt;padding:0in 0in 0in 0in;background:...
View ArticleATT.COM Support Call@@1-800 - 681 7208 ATT.COMMail customer service phone
ATT.COMSupport Call@@1-800 - 681 7208 ATT.COMMail customer service phone #DADADA 1.0pt; mso-border-bottom-alt:solid #DADADA .75pt;padding:0in 0in 0in 0in;background:...
View ArticleONEDRIVE Support Call@@1-800 - 681 7208 ONEDRIVEMail customer service phone
ONEDRIVESupport Call@@1-800 - 681 7208 ONEDRIVEMail customer service phone #DADADA 1.0pt; mso-border-bottom-alt:solid #DADADA .75pt;padding:0in 0in 0in 0in;background:...
View ArticleSAFARI Support Call@@1-800 - 681 7208 SAFARIMail customer service phone
SAFARISupport Call@@1-800 - 681 7208 SAFARIMail customer service phone #DADADA 1.0pt; mso-border-bottom-alt:solid #DADADA .75pt;padding:0in 0in 0in 0in;background:...
View ArticleMOZILA Support Call@@1-800 - 681 7208 MOZILAMail customer service phone
MOZILASupport Call@@1-800 - 681 7208 MOZILAMail customer service phone #DADADA 1.0pt; mso-border-bottom-alt:solid #DADADA .75pt;padding:0in 0in 0in 0in;background:...
View ArticleRegistration Method: Add option for Agent review
As far as I can see there are only two options - anyone can register or no one can (only an agent can set up a new user).There is really a third option that is frequently used, and in my particular...
View ArticleBug: Require Client Login
As a new user I am working my way through the various settings.In "Knowledge Base Settings and Options" I tried to tick 'Require client login' and get the error message: The knowledge base cannot be...
View ArticleCreating custom pages - How to use them properly?
Hello,i am new to osTicket, so this might not be a clever question: What is the use of creating a custom page?I would like to know how i could use PHP-code on that custom page. Where is a custom page...
View ArticleAdding different columns to the ticket view
I have seen this problem solved in the past, but with the new version(1.9.6) it seems to have changed.Is it still possible to add additional columns to the tickets view page? I want to add:last...
View ArticleCreate ticket from e-mail
Hi, I really hope someone answers this query of mine. I set up osTicket (v1.9.14) and email is working fine.OsTicket system is able to send email/alerts to clients and the admin after tickets are...
View ArticleMultiple Logins for IMAP and SMTP
Hello, My email for incoming and outgoing emails are on a hosted exchange email system. IMAP works perfectly, but SMTP does not as it has to be port 25 for my hosted exchange environment, but sadly my...
View ArticleE-mail IMAP logon
Hi! I've used osTicket with large success before, and now I'm setting it up for one of my new companies.We are using Office 365 with shared mailboxes, and for access shared mailboxes in O365 Exchange...
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Adding Department and Help Topic Column to Tickets Page
There used to be clear and concise instructions during the 1.6 days in 2012-2013 on how to add new columns in the tickets such as Department and Help Topic. I am searching the 1.9 Mod pages and the...
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Rich-Text-Editor - undefined
Hello everybodyWe have our osTicket updated from 1.7.0 to 1.9.14.When I click on table, everything is undefined.Does anyone have any idea why?best regardsosTicket-Version v1.9.14 (8b927a0) — Up to...
View ArticleWiki out of date - Email settings: Fetch frequency.
Continuing with my setup I found mentioned in the Wiki http://osticket.com/wiki/POP3/IMAP_Setting_Guide that there was a need to set up a cron job to fetch emails.That now seems to be out of date as...
View ArticleReply to email appended to wrong ticket.
I've had this happen about 4 times. I just created a new ticket for a user but when they replied to the auto email they were sent - it was appended to an old ticket that was closed. The ticket...
View ArticleAdding existing users to existing organizations
Am I doing this all wrong? I have a fairly new osTicket set up. I have some users installed and have created some organizations. What I can not figure out is how to add users to an organization once...
View ArticleSend email ticket alert to Team
hi, please help me with this,i create 5 agents, those agents was assigned to a department and a Team.now, I create a help topic, I assigned this topic to that department and in Auto-Assign to I assign...
View ArticleHaving issue to setup email for OST
OST version: v1.9.14 I am trying to setup Fetching Email via IMAP or POP with my business email that is setup with gmail.But after all setup, i'm getting this message .POP3 connection broken in...
View ArticleQuestions about ticket transfer.
I use osTicket 1.9.14 - PHP 5.4 and am facing some problems, my scenario is as follows:- Department 1 -> Agent 1- Department 2 -> Agent 2The "Department 1" is main, so all tickets will first pass...
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