Hi.
I'm running osTicket v1.9.12 and I have an issue:
The search function does not work as expected.
In
basic and advanced search (scp/tickets.php) looking for \"FirstName_staff LastName_staff
\" I should get as a result: all tickets that are created or having
transited by the attempted operator.
Instead, this is not: several ticket overdue and some ticket not answered, are not shown in result list. They are missed!
Sure, someone else does the same. Can you fix it?
Best regards
Marco Prunecchi
I'm running osTicket v1.9.12 and I have an issue:
The search function does not work as expected.
In
basic and advanced search (scp/tickets.php) looking for \"FirstName_staff LastName_staff
\" I should get as a result: all tickets that are created or having
transited by the attempted operator.
Instead, this is not: several ticket overdue and some ticket not answered, are not shown in result list. They are missed!
Sure, someone else does the same. Can you fix it?
Best regards
Marco Prunecchi