Script in ticket being parsed out

Hi Guys

Using Osticket v1.9.14-16

When trying to paste a script into the web ticket creation from the client side I'm getting a situation where the script is getting parsed and the end result is a ticket with an incomplete script.

Sample Ticket Creation

http://imgur.com/gallery/HrdTh

It seems to be breaking/parsing out the "<" in the first IF statement

Can some one help me figure out why is it getting parsed out.

Thanks