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Template Fetch Error

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When creating, assigning, updating, etc. tasks in 1.10, there are no alerts being sent from the ticket system for any of the assigned alerts and notices. the only thing being displayed in the system logs are:

Unable to fetch "task.assignment.alert"
template - id #0

Unable to fetch "task.activity.notice" template - id #0


osTicket Version v1.10 (901e5ea) — Up to date
Web Server Software Microsoft-IIS/7.5
MySQL Version 5.5.39
PHP Version 5.6.24


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