Hi all,
Is it possible to change the view of the open ticket? I use the custom form for filling the ticket but not all that field is in the open ticket view. Hope someone will guide me so that all information will appear on the open ticket. thank you.
Is it possible to change the view of the open ticket? I use the custom form for filling the ticket but not all that field is in the open ticket view. Hope someone will guide me so that all information will appear on the open ticket. thank you.