Quantcast
Channel: Recent Discussions on osTicket Forums
Viewing all articles
Browse latest Browse all 7550

DB Error #1146 - Can't open new ticket shows HTTP ERROR 500

$
0
0
Below is info i gathered, if im missing something ill be glad to supply it. Thank you for your help and time.



DB Error #1146

[SELECT `ost_sequence`.* FROM `ost_sequence` WHERE `ost_sequence`.`id` = ? ORDER BY `ost_sequence`.`name` ASC LIMIT 1] Table 'rmaadvan_portal.ost_sequence' doesn't exist

---- Backtrace ----
#0 (root)/include/mysqli.php(312): osTicket->logDBError('DB Error #1146', '[SELECT `ost_se...')
#1 (root)/include/class.orm.php(1029): db_prepare('SELECT `ost_seq...')
#2 (root)/include/class.orm.php(1024): MysqlExecutor->execute()
#3 (root)/include/class.orm.php(1092): MysqlExecutor->_prepare()
#4 (root)/include/class.orm.php(460): MysqlExecutor->getArray()
#5 (root)/include/class.orm.php(471): ModelInstanceIterator->fillTo(2147483647)
#6 (root)/include/class.orm.php(353): ModelInstanceIterator->asArray()
#7 (root)/include/class.orm.php(357): QuerySet->all()
#8 (root)/include/class.orm.php(178): QuerySet->one()
#9 (root)/include/class.config.php(638): VerySimpleModel::lookup('1')
#10 (root)/include/class.config.php(647): OsticketConfig->getDefaultSequence()
#11 (root)/include/class.topic.php(207): OsticketConfig->getNewTicketNumber()
#12 (root)/include/class.ticket.php(2804): Topic->getNewTicketNumber()
#13 (root)/open.php(42): Ticket::create(Array, Array, 'Web')
#14 {main}

Install info:

Server Information
osTicket Versionv1.9.15 (70898b3) —  Up to date
Web Server SoftwareApache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 PHP/5.3.29
MySQL Version5.5.34
PHP Version5.3.29


Front end attempt info.

The URL page isn’t working

URL is currently unable to handle this request.

HTTP ERROR 500

Viewing all articles
Browse latest Browse all 7550

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>