Hello
I recently completed a complete migration of my osticket system to another server and another domain name
After uploading the files and retrieving the BBDD, review the settings and put the new domain name.
It works fine, but there is a big problem
Attachments on pre-migration tickets are not visible, it is still physically on the FTP.
Error example.
IOException: Unable to read resource content
(Root) /archivos/-/-Gl-4Er2YDIcdiS636IrKu-GbEVc7uk: Can not read from file
I have already gone to that folder to check that the file exists, and it is, it exists.
Why can not the system find it?
I recently completed a complete migration of my osticket system to another server and another domain name
After uploading the files and retrieving the BBDD, review the settings and put the new domain name.
It works fine, but there is a big problem
Attachments on pre-migration tickets are not visible, it is still physically on the FTP.
Error example.
IOException: Unable to read resource content
(Root) /archivos/-/-Gl-4Er2YDIcdiS636IrKu-GbEVc7uk: Can not read from file
I have already gone to that folder to check that the file exists, and it is, it exists.
Why can not the system find it?