This is happening at least since the latest 2 versions, so version 1.9.12 and the one before.
When I reply to a ticket and make a type and use the backspace to correct it, in 70-80% of the times, the cursor looses focus.
For example I type:
Hello customer, thiz is my
And I hit backspace because I want to change "thiz" to "this", then cursor looses focus, sometimes the y gets wiped, but then I'm hitting backspace and nothing is happening anymore.
I have to set the cursor with the mouse next to the m or y again and then use backups again and then it works as it should be.
This is very irritating. Especially if you have typed more alinea's and make corrections in a higher alinea. Sometimes when hitting backspace the cursor jumps out of focus to a lower line and characters there are getting deleted, instead of at the place you were working with the cursor.
As said, this was not happening before, only since the last 2 maybe 3 versions.
What can be causing this and can this be fixed?
When I reply to a ticket and make a type and use the backspace to correct it, in 70-80% of the times, the cursor looses focus.
For example I type:
Hello customer, thiz is my
And I hit backspace because I want to change "thiz" to "this", then cursor looses focus, sometimes the y gets wiped, but then I'm hitting backspace and nothing is happening anymore.
I have to set the cursor with the mouse next to the m or y again and then use backups again and then it works as it should be.
This is very irritating. Especially if you have typed more alinea's and make corrections in a higher alinea. Sometimes when hitting backspace the cursor jumps out of focus to a lower line and characters there are getting deleted, instead of at the place you were working with the cursor.
As said, this was not happening before, only since the last 2 maybe 3 versions.
What can be causing this and can this be fixed?