| osTicket-Version | v1.10 (901e5ea) — Up to date |
| Server-Software | Apache |
| MySQL-Version | 5.5.47 |
| PHP-Version | 5.4.3 |
i'm searching for an option to link an existing FAQ to a Ticket response, i'm pretty sure it was there with the 1.9.X
but i can't find it anymore in the latest version. This would make things much easier if i just can select an existing FAQ and attach it to the ticket response instead of going to the public FAQ, copy the link and paste it into the ticket.
but i can't find it anymore in the latest version. This would make things much easier if i just can select an existing FAQ and attach it to the ticket response instead of going to the public FAQ, copy the link and paste it into the ticket.
Thanks! :-)