I am trying to add custom fields to the ticket table.
![image]()

So I've followed these steps.
I've added a new header by modifying the $query_coloumns
$queue_columns = array(
'severity' => array(
'width' => '7.4%',
'heading' => __('Severity'),
),
I can see a $sort_options array - is this for the button on the right hand side?
I've added the custom field to the $tickets->values
$tickets->values('cdata__severity')
This adds the field to the table.
<td>
<?php echo $T['cdata__severity']; ?>
</td>
I've added this case to the switch ($sort_cols)
case 'severity':
$tickets->order_by('cdata__severity', $orm_dir_r);
^ I am unsure how to fix this sorting issue. Its not setting the dir - 0/1