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Adding custom fields to the ticket table and sorting them
I am trying to add custom fields to the ticket table. So I've followed these steps.I've added a new header by modifying the $query_coloumns$queue_columns = array( 'severity' => array(...
View ArticleSearch User by Organization name
Hello, im struggling with this.I am trying to create a new ticket and when searching for the end user I want to be possible filter by organization name.For example:User Jhon Abc - Organization -...
View ArticleV1.10 email notification - wrong date and time
osTicket Version v1.10 (901e5ea) — Up to date Web Server Software Apache/2.4.6 (CentOS) PHP/5.6.30 MySQL Version 5.5.52 PHP Version 5.6.30Custom form:Admin panel>Manage>Forms> where i created...
View ArticleLocked out my Agent accounts
Instead of leaving one of my agent accounts as it was (working), I thought I had LDAP (AD) set up right and went ahead and set the agent accounts to use LDAP for authentication. Now I get a 500 error...
View ArticleHow to Recover Lost Admin Password
I have forgotten either the username or password to login to my OSTicket administrative interface, How do I recover or reset this password?I have access to everything, thanks for your help...
View ArticleUnable to key in Contact Information for new create ticketing or new register
Hi,I'm having problem with creating new ticketing and new register ticket.Please find attachment.Thanks,Mahathir
View ArticleTickets time is not shown correctly
My Server, php.ini & Mysql timezone is set as Asia/Kolkata , but ticket time is not shown correctly.pfa, system info as displayed by osticket-----About this osTicket InstallationServer...
View Articlempdf custom data problem
HeyI have made an additional form and prepared styles for pdf printing. How to call data from this form when printing a pdf declaration. When trying to call specific data, it crashes printing. Having...
View ArticleTasks on Tickets
The tasks are a great addition to the oSTicket software. Is there a way for the ticket number to be included in the tasks whenever a task is created under an existing ticket? This way it's easy and...
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[resolved] Blank pop ups on version 1.10
Hello, i hope you can help me with my problem.I installed osticket v1.10 and everything worked fine, except that i get blank pop ups when trying to create a new ticket or assign a ticket, even when i...
View ArticleRecommended PHP.ini Settings for OST v1.10 on IIS8.5 Php version 7.0.17
Hi Folks,I am new to forms so please bear with me. I am looking for a recommended PHP.ini settings to get osTicket work better for us and produce less issues.Issues that we are facing right now:- Drag...
View Articleopen tickets no longer automatically displaying
osTicket Version v1.10 (901e5ea) — Up to dateWeb Server Software Microsoft-IIS/7.5MySQL Version 5.6.36PHP Version 5.6.22In the Admin Panel > Settings > Tickets, I changed the Default...
View ArticleHTTP ERROR 500
Can you help me? At the start ostickets installation arrives to where it asks me the configuration data, but when trying to finish the installation appears the message This page does not workThe...
View ArticleAgents reply to tickets via email
Hello,I've seen few threads on this topic but none of them were solved, imho.We use emails to allow our agents to reply to tickets and we want the response to be sent to the customer.Current osTicket's...
View ArticleDelay of 1 day or longer for Stats on Ticket Activity Graph?
Hello,I'm seeing an issue of tickets stats not getting displayed on the Ticket Activity graph quickly. For example, I closed a ticket, but saw no stat for Closed Tickets on the graph until more than 24...
View ArticleMailer error
I did setup sending emails through our GSuite account but I am getting Mailer ErrorsUnable to email via SMTP:ssl://smtp-relay.gmail.com:465 [myemail@example.com] Failed to set sender:...
View ArticleDB Error 1054 - attaching images
Hi Everyone,I am now using OSTicket v1.10 (901e5ea) Everytime I attach an image and send an update to clients, they receive the following error via email.I have seen this was happening in v1.10RC but I...
View ArticlePopulate information based on location
I originally started this topic in 1.9 but now with the update I'm considering revisiting osTicket.I have clients who manage hundreds of locations.A team of 1-3 users per client create tickets for each...
View ArticlePackers Movers Hyderabad :-Most dependable, Faster In addition to Attached...
PackersMovers Hyderabad MoversPackers Hyderabad Packers together with movers Hyderabad ismostly a dominant packers and movers business offering effective relocatingoptions at affordable distances...
View ArticlePackers Movers Bangalore :-Appropriate Switching Assistance By Bangalore...
PackersMovers Bangalore MoversPackers Bangalore Heading is often a sensible undertaking as itis about that variety of tricky operation. Individuals who are intending altera place they are required...
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