Hi all,
it is possible for me to add more / add additional ticket status.? by default, we have OPEN / NEW / CLOSED / OVERDUE /
but can I add more.?example: ON GOING or IN PROGRESS
I want to add this ticket status to avoid overdue remarks on ticket.
it is possible for me to add more / add additional ticket status.? by default, we have OPEN / NEW / CLOSED / OVERDUE /
but can I add more.?example: ON GOING or IN PROGRESS
I want to add this ticket status to avoid overdue remarks on ticket.