I found a couple of discussions related to sorting tickets by last date of internal note:
http://www.osticket.com/forum/discussion/4010/mod-sort-by-last-internal-note-or-action-in-tickets-list
https://github.com/osTicket/osTicket/issues/2743
Did this feature make it to versions 1.10? Is it planned for next version?
http://www.osticket.com/forum/discussion/4010/mod-sort-by-last-internal-note-or-action-in-tickets-list
https://github.com/osTicket/osTicket/issues/2743
Did this feature make it to versions 1.10? Is it planned for next version?