Forgot My Password - Not Working

Hi,

Every time someone click on the "Forgot My Password" (client side) is redirected to the home page without seeing any king of error.
Any clue about whats happening?

Thanks.

osTicket Version	v1.10 (901e5ea) —  Up to date
Web Server Software	Microsoft-IIS/8.5
MySQL Version	10.1.10
PHP Version	5.5.34