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osTicket - Centos install

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I'm trying to install osTicket from these instructions: http://linoxide.com/linux-how-to/install-osticket-fedora-22-centos-7/

The only difference was I used this to get the newer version: http://osticket.com/sites/default/files/download/osTicket-v1.9.14.zip

(I already had apache and mariadb installed)

I don't get any errors along the way but when I open this up in my browser I get just a white page. When I do the view source it shows no content.

I checked the access_log for apache and I get this:

192.168.118.162 - - [26/Jul/2016:11:19:55 -0500] "GET /support/index.php HTTP/1.1" 500 - "-" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
192.168.118.162 - - [26/Jul/2016:11:39:15 -0500] "GET /support/ HTTP/1.1" 500 - "-" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"

The dreadful 500 error.

Any ideas? Are there better instructions out there that I should be using?

CentOS 7.2.1511
MariaDB 5.5.47

Thanks,
Matt

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