Whenever I receive a ticket I get this ticket titled "Undeliverable: New Message Alert - then the name of whoever sent it" the email content is attached, labeled "Email Pic"
I just recently took over this position and I thought I totally got rid of the Jeff email but apparently not. Under Settings > Email. I changed the admin email to my email address but no change. Please help!
I also attached a picture of "about this os ticket installation"
Thanks