Links to a local folder not working

Hi all,

we use osTicket 1.9.14 in our Company and we have issues with the FAQ.

Somehow, links to a lokal Folder work at one time and another time they won't. It's really strange.

If I add a link with file://server/folder, I get always a http:// added to the beginning.
I can remove it in the Editor, but if I save the FAQ site, it's still http://file//server/Folder

After a view times trying, it works somehow.

Do someone have the same experiance? Any solution for this?

thanks in advance for help