Hi
I have a client using OSTicket in a specific way.
They need the UI wording changed to suit.
I can't find a way to change the wording for tabs and form fields without digging into the actual code.
I was hoping to "tweak" a language file, but the PHAR files don't seem amenable to simple revisions.
I went looking for a language file with plain text variable pairs - didn't find one.
Can someone confirm that this is the only way - hacking the core files?
If so, can someone tell me where to change:
Department
Agent
Ticket
Thanks
Brendon