LDAP Authentication on 1.9.12 Error
I have Windows 2012 R" server running Bitnami Wampstack 5.6.20 (Apache 2 and PHP 5.6.20).Have downloaded and installed the auth-ldap.phar plugin from osticket.com/download and have the config screen...
View ArticleSMTP configuration error
Hi, I am unable to configure the SMTP email configuration as it is give the below message Failed to connect to smtp.office365.com:587 [SMTP: Failed to connect socket: No connection could be made...
View ArticleDisable STLS on POP3 mail fetching
Hi all.I'm trying to debug some POP3 related issues but, even if the mail fetching is configured using standard connection, the TSL is sent to the mail server (STSL)Fetching Email via IMAP or POP...
View Articleredundant information
hello, why my osticket be like this when try to update Your profile information? see attachment..duplication/redundant of client informationFYI, im using AD authentication for client in order to create...
View ArticleA discussion was flagged
How can I stop getting the mails saying "a discussion was flagged" followed by a link?
View ArticleReal last stable versión
Hello:I'm a little confused about which is the latest stable versión of osTicket.In the web page osticket.com/download it say that is the 1.9.12In the Git page...
View ArticleDoes osTicket have any plans on rewriting the base?
I know I haven't been on the forums long, but was curious if they were writing towards removing globals and getting more towards MVC. Â If they have done that, I didn't know, so please forgive my...
View ArticleBroken links in user messages
Greetings,I'm running OS Ticket 1.9.7, Apache, Synology NAS.When users get responses, the links result in 404 errors.Two links in the email point to the same...
View ArticleDB Error #1032
For only one customer, if I need to search his tickets the system gives me No ticket (but there 148 tickets) and this email error:DB Error #1032[SELECT...
View Articleproper htaccess file for HTTPS redirects to a URL with subfolder
Greetings,I'm running osTicket v1.9.7 (4be5782) on Apache on a Synology NAS device.  I've been experimenting with ways to make the following work: http://helpdesk.domain.com and...
View ArticleosTicket 1.9.12 - Can't print some tickets
Hi,when I try to print tickets, it says "File not found" and it's impossible to print themI've the problem only with some tickets, not all the tickets (and I have more than 65,000 tickets)What is the...
View ArticleGoogle Apps STMP configuration Failes
Hi,I have google apps email services. In the Admin Panel -> Email -> Settings I have configured both IMAP and STMP. IMAP settings are accepted and mail fetching working fine. But STMP setting are...
View ArticleSMS Integration v1.9.12
Dear Team,Is there a way to integrate SMS notifications on Ticket creation / assignment / overdue etc in OSTicket.If Yes, can you please provide the solution / divert me to any Mod which is implemented...
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View ArticleMemory leak in Mail Fetcher
Hi.Ubuntu 14.04php 5.5.9-1ubuntu4.16affected versions v1.10-rc.2 (231f11e) and v1.9.12Mail is fetched from GoogleMail via IMAP or POP i start php -f /var/www/osticket/www/api/cron.php and it use more...
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