Error fetching Emails via cron
Hey there,i installed a fresh Ubuntu 16 LTS and withPHP5.6 in addition to PHP7. 7 is deactivated via a2dismod php7.0. Everything (i mean everything) works except fetching emails via cron. When i switch...
View ArticlePHP 5.6.x support
Hi there,I'm using osTicket v1.9.12. I need to upgrade my PHP version to 5.6. Will my osTicket work with that PHP version?
View ArticleOrganization on ticket
I am not seeing the company/organization name appear on the ticket details. How do i get this to show?
View Articleanyone with experience with CTI integration
Hello!does anyone know of any sucess history of osticket + CTI integration?(whenever a call isrecived by a agent, a new ticket is created on the fly)thanks!
View ArticleCreating large lists
Hi guys, Im trying to add a long custom list (1200 items) to latest version os osticketManually doing it is impossible and as there is no import I have used phpadmin to upload into...
View ArticleIs it possible to display email header in ticket?
Hi,we get tickets opened/created via email. The sender is the owner of the ticket. The body of the mesage is displayed in the ticket itself but not the email header.We change owner to assign the ticket...
View ArticleOnly tickets via webpage
Is it possible to set tickets only to be made on the webpage and not just by sending an email?i'm running 1.9.12Tony
View ArticleReload a page when clicking post & reply or Post Reply& close button Click
Hi everyone,I want to redirect a page after send a mail to user . But not working . I have try the below php code and javascript code too in the case 'reply' code in scp/tickets.php file. PHP...
View ArticleFetching mail from specific IMAP folder, not INBOX
Hi there,for our ticket system, we pre-sort incoming mails to one of several shared IMAP folders, which correspond to different working groups / OSticket topics.Below comes a small code hack that...
View ArticleSendGrid support - Feature Request
Hello developers!First, thanks for the great tool.SendGrid is a (free) SMTP service that has a lot of great features.For those of us unfortunate to be hosted on a service that does not allow access to...
View ArticleAUTOCLOSING TICKET WHEN CUSTOMER DOESN'T ANSWER
Hi everybody,I'm an happy user of osticket 1.9, I have this problem today but didn't found any answer on forum. I would like to close ticket if customer doesn't answer in a predefined time. It's...
View ArticleCan Agent see only his/team tickets, including closed/resolved?
How to configure osTicket to let Agent see all his or team tickets (including closed and resolved) and not see tickets assigned to the other staff members or teams?I found only one option on Agent's...
View ArticleTickets reopened by email are assigned to nobody
Hi, we are testing osTicket for our company and almost everything is ok, except one bug (or maybe feature :) ).When agent closes ticket (that was assigned to him) - he can still view this ticket and it...
View ArticleGmail Technical Support Number - 1-888-269-0130
Gmail is one of the most widely used and popular email portalsacross the world. The users can perform a wide variety of tasks with the helpof their email accounts. The users can resolve various tech...
View ArticleHomepage Menu Customization
Hi all. I'm new here! And i'm still quite unfamiliar with everything. I need some help guys.1. I'd like to customize the homepage menu, instead of open ticket and check it i'd like to rename it so my...
View ArticleHow to Contact MSN Customer Service
MSN by Microsoft offers a collection of applications and various internet services. It is an established brand providing popular email services like Hotmail, Outlook and search engine, Bing for windows...
View ArticleMSN Customer Support Number - 1-888-269-0130
MSN customer support number is a stellar back end support service which is supported by trained individuals with many years of expertise and experience in providing remote technical assistance to the...
View ArticleGmail Customer Care Number - 1-888-269-0130
Gmail Customer Care Number is one of the most sought afteremail support services which helps the users in coming to terms with perhapsthe widest range of technical issues. Among the most commonly dealt...
View ArticleTime Spent Mod
Hi there, previously there was a time spent mod for 1.6-1.7 but i am now on 1.8 and cant seem to find a timespent / timesheet mod any chance some one could either adapt the previous ones or trow up a...
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