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Hello, I've been deploying a couple of
OsTicket 1.10 on debian 8. Now with the release of debian 9 I would
like to use this as my primary os but there seems to be some syntax
errors in the MySQL scripts when install on mariaDB that comes with
debian 9.
The errors:
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DB Error #1064------CREATE TABLE IF NOT EXISTS `ost_ticket__cdata` (PRIMARY KEY (ticket_id)) DEFAULT CHARSET=utf8 AS SELECT entry.`object_id` as
`ticket_id`, FROM ost_form_entry entry JOIN ost_form_entry_values ans ON ans.entry_id = entry.id JOIN ost_form_field field ON field.id=ans.field_id WHERE entry.object_type='T' GROUP BY entry.object_id]
You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'FROM ost_form_entry entry JOIN ost_form_entry_values ans ON ans.entr' at line 2
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If I remove "," between ...
`ticket_id`, FROM os... then the script work. But after this next error occurs.
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DB Error #1054
------------
[SELECT A4.`staff_id` AS `lock__staff_id`, A1.`staff_id` AS `staff_id`, A1.`isoverdue` AS `isoverdue`, A1.`team_id` AS `team_id`, A1.`ticket_id` AS `ticket_id`, A1.`number` AS `number`, A2.`subject` AS `cdata__subject`, A6.`address` AS `user__default_email__address`, A1.`source` AS `source`, A3.`priority_color` AS `cdata__:priority__priority_color`, A3.`priority_desc` AS `cdata__:priority__priority_desc`, A1.`status_id` AS `status_id`, A7.`name` AS `status__name`, A7.`state` AS `status__state`, A1.`dept_id` AS `dept_id`, A8.`name` AS `dept__name`, A5.`name` AS `user__name`, A1.`lastupdate` AS `lastupdate`, A1.`isanswered` AS `isanswered`, B0.`firstname` AS `staff__firstname`, B0.`lastname` AS `staff__lastname`, B1.`name` AS `team__name`, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_collaborator` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id`) AS collab_count, (SELECT COUNT(R1.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) LEFT JOIN `ost_attachment` R1 ON (R1.`type` = 'H' AND R0.`id` = R1.`object_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND R1.`inline` = 0) AS attachment_count, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND NOT R0.`flags` & 4 != 0) AS thread_count FROM `ost_ticket` A1 LEFT JOIN `ost_ticket__cdata` A2 ON (A1.`ticket_id` = A2.`ticket_id`) LEFT JOIN `ost_ticket_priority` A3 ON (A2.`priority` = A3.`priority_id`) LEFT JOIN `ost_lock` A4 ON (A1.`lock_id` = A4.`lock_id` AND A4.`expire` > NOW()) JOIN `ost_user` A5 ON (A1.`user_id` = A5.`id`) LEFT JOIN `ost_user_email` A6 ON (A5.`default_email_id` = A6.`id`) JOIN `ost_ticket_status` A7 ON (A1.`status_id` = A7.`id`) JOIN `ost_department` A8 ON (A1.`dept_id` = A8.`id`) LEFT JOIN `ost_staff` B0 ON (A1.`staff_id` = B0.`staff_id`) LEFT JOIN `ost_team` B1 ON (A1.`team_id` = B1.`team_id`) WHERE A1.`ticket_id` IN (SELECT A1.`ticket_id` FROM `ost_ticket` A1 JOIN `ost_ticket_status` A2 ON (A1.`status_id` = A2.`id`) WHERE A1.`isanswered` = 0 AND A2.`state` = 'open' AND ((A2.`state` = 'open' AND A1.`staff_id` = 1) OR A1.`dept_id` IN ('1'))) GROUP BY A4.`staff_id`, A1.`staff_id`, A1.`isoverdue`, A1.`team_id`, A1.`ticket_id`, A1.`number`, A2.`subject`, A6.`address`, A1.`source`, A3.`priority_color`, A3.`priority_desc`, A1.`status_id`, A7.`name`, A7.`state`, A1.`dept_id`, A8.`name`, A5.`name`, A1.`lastupdate`, A1.`isanswered`, B0.`firstname`, B0.`lastname`, B1.`name` ORDER BY A3.`priority_urgency` ASC, A1.`lastupdate` DESC] Unknown column 'A2.subject' in 'field list'
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Any help to get this installation working?
