System Info
OS : Ubuntu 14.04
Container : Docker
OS : Ubuntu 14.04
Container : Docker
osTicket Version : v1.10 (901e5ea)
Web Server : nginx/1.10.0
MySQL Version : 5.7.16
PHP Version : 7.0.8-0ubuntu0.16.04.3
Hi, I have an issue with Response time and Service time calculation. No matter what time range set, it is always the same (12.5 for Service time and 0 for Service time).
Screenshot attached.
Nginx logs when set new time range and click refresh
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192.168.100.144 - - [10/Feb/2017:02:33:33 +0000] "GET /scp/tickets.php?status=open&_pjax=%23pjax-container HTTP/1.0" 200 13551 "http://askinfra.tkpd/scp/tickets.php?status=open" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0"
192.168.171.122 - - [10/Feb/2017:02:33:35 +0000] "POST /scp/dashboard.php HTTP/1.1" 200 3814 "http://askinfra.tkpd/scp/dashboard.php" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
192.168.171.122 - - [10/Feb/2017:02:33:35 +0000] "GET /scp/autocron.php HTTP/1.1" 200 42 "http://askinfra.tkpd/scp/dashboard.php" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
Please help.
Thank you.