Hello i have some little trouble with my osTicket.
Unfortunatly my coding skillz are not that good. I am unable to find the error.
When a user is opening a ticket. I miss the field where the Ticketinformation has to be placed.
Just the "Help Topic" is available. And the "Create Ticket" button.
I did a screenshot of the page.
![image]()
I am thankful for ever hint.
Thank you and best from Switzerland.
Sven