Email the Trouble Ticket
Is there a way to email a ticket into the system? If there is, how do I set that up?I am on version 1.10Thanks
View Articleimages
when I install images on the main page or landing pages the images sometimes show but for the most part they don't any help with this?this is the site http://amarosite.com/supportThanks Al
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Php 5.6.30Apache 2.4.25Mysql 5.5.53Exim 4.89 mailserverOsticket v1.10 (901e5ea) — Up to dateCentos 6.9 Final on server side.Client side:Windows 7 ProfessionalOutlook 2013Firefox 53.0When a ticket is...
View ArticleSubject Empty in V. 1.10
Hi,I updated my osticket version from 1.9.14 to 1.10 but I can't fix how to show tickets subject, if this topic has already a solution please help me.Thanks.
View ArticleFile Uploads - Editing ticket as a different user removes attachments
I have a fault with OsTicket v1.10 when creating customer tickets with file upload field. If you set the file upload filed to a required field and you upload a file as user1. Then if you login as user2...
View ArticleHow to add previous messages in ticket reply?
Hi,I want to add all previous messages to a ticket reply by an agent. How can I do this? Please help.My osticket version is 1.9.12.
View ArticleAD/LDAP authentication works for agents but not users
We would like to set up our osTicket instance to use AD for authentication of users. Not sure why we are able to do this for the Agents but not users. We want users to be able to login and check...
View ArticleTakes care of Product Together with Moves For your Required Community Carefully
Packers and MoversBhatinda Seeking packers and movers Bhatinda?Certainly, getting a best suited packers and additionally movers in Bhatindahas never been like better as it currently is. 4 Packers...
View ArticleChoose Low-cost Going Packers and Movers with The Bhubaneswarn subcontinent...
Packers andMovers BhubaneswarIntending hire powerful in addition toreasonably priced Packers and Movers? Using consumers getting tensed about aspecific heading there are develop into fairly well-known...
View ArticleSave you Time in addition to Revenue using Efficient Relocating Offerings out...
Packers andMovers BulandshahrLocating well-performing packers and moversAsia simply bought much simpler. With more safety assurance from your producteveryone needn’t look elsewhere. If you need to...
View ArticleosTicket / CAS
I am using OSTicket 1.10 and am attempting to use the JASIG CAS Plugin. After setting the parameters for my CAS server, the plugin does indeed add a CAS login redirect on the main page, but on...
View ArticlePreferred Offer Packers And additionally Movers Assistance Around Indian
Packers andMovers DehradunThere are actually most quite a few headingcompanies and packers in addition to movers inside India process your productsand services in serious neighborhoods and cities from...
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Ticket view freeze during open a ticket
Hello,when I open a new, old or any ticket the whole page is freezing. But if I change the language back to english the system will work great (current language: German)osticket 1.6 -> 1.9.4Here my...
View ArticleNew tickets emailed to Agents
I'm not sure if this is an option available, but I want to send tickets with a certain criteria (eg email address or particular business) to a different agents.Can this be done, and if so can someone...
View ArticleHow to Recover Lost Admin Password
I have forgotten either the username or password to login to my OSTicket administrative interface, How do I recover or reset this password?I have access to everything, thanks for your help...
View Articlemultiples departments with multiples help topics in the same landing page
Hi,How can I configure a "landing page" with multiples "departments" not just IT, each one with multiples "help topics" and with diferents "SLA plans"?Thanks,Jefeson Alves
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[MOD] On-Hold Status (OST 1.10) V1.1
Hi,I've received some suggestions i planned on adding in a new version of the Mod.Therefor i decided to make a more refined version.Changelog:- Tickets with the status "On-Hold" are not shown in the...
View ArticleInstalling 1.10 and getting stuck during install at "Write Access Required"...
Changing perms makes no difference when running the install. Osticket installer continues to stop at screen that says write access is required. Made changes to the config file several times and same...
View ArticleCreating custom fields on form section at version 1.10
Hello, I'm using osticket version 1.10 (The last I got last week).I've created two new fields on my form section, at ticket data.It works fine at os ticket panel and I noticed that osticket has created...
View ArticleNeed to change name of "Organizations" to "Support"
Hi guys,My company are looking to change the "Organizations" tab to "Support" because in there we will have silver support, gold support etc.As the discussion title suggests, does anyone know a way to...
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