I have tried bumping up the php memory limit from 128 to 256 and even went as high as 1024 but the allocated bytes keeps increasing.
My instance info is below:
| osTicket Version | v1.10.4 (035fd0a) — Up to date |
| Web Server Software | Apache/2.4.25 (Debian) |
| MySQL Version | 10.1.26 |
| PHP Version | 7.0.30-0+deb9u1 |
| Space Used | 2.45 MiB |
My instance info is below:
| osTicket Version | v1.10.4 (035fd0a) — Up to date |
| Web Server Software | Apache/2.4.25 (Debian) |
| MySQL Version | 10.1.26 |
| PHP Version | 7.0.30-0+deb9u1 |
| Serverinformationen | |
|---|---|
| osTicket-Version | v1.11.0-rc1 (e321982) — Aktuell |
| Server-Software | Apache/2.4 |
| MySQL-Version | 10.1.35 |
| PHP-Version | 5.6.37 |
| Module | IIS Web Core |
|---|---|
| Notification | MapRequestHandler |
| Handler | PHP_via_FastCGI4 |
| Error Code | 0x80070002 |
| Requested URL | http://localhost:80/osTicket/setup/install.php |
|---|---|
| Physical Path | C:\inetpub\wwwroot\osTicket\setup\setup\install.php |
| Logon Method | Anonymous |
| Logon User | Anonymous |
Hello,
I have the same problem as this topic http://osticket.com/forum/discussion/92657/resolved-upgraded-to-1-10-4-can-t-search-users
But it was not after updating.
I'm using version 1.10.4 per one week and no problems.
The above solution did not work for me, I'm not using the LDAP plugin
had deleted the phone field from the contact form a week ago and had never given a problem.
Today the problem began after performing a test of adding the department field to the contact form.
I already exclude the field department, I already add the phone field, it exits and I went back into the system and without results, I also verified that the ost_user__cdata table exists in the DB and has only one line of code with ID 21 and the rest in white.
follows the error received by email:
DB Error #1054
[SELECT COUNT(*) FROM (SELECT A1.`id`, COUNT(A5.`user_id`) AS `ticket_count` FROM `ost_user` A1 LEFT JOIN `ost_user_email` A2 ON (A1.`id` = A2.`user_id`) LEFT JOIN `ost_organization` A3 ON (A1.`org_id` = A3.`id`) LEFT JOIN `ost_user__cdata` A4 ON (A1.`id` = A4.`user_id`) LEFT JOIN `ost_ticket` A5 ON (A1.`id` = A5.`user_id`) WHERE (A2.`address` LIKE '%tilibrol%' OR A1.`name` LIKE '%tilibrol%' OR A3.`name` LIKE '%tilibrol%' OR A4.`phone` LIKE '%tilibrol%') GROUP BY A1.`id`) __] Unknown column 'A4.phone' in 'where clause'
---- Backtrace ----
#0 C:\xampp\htdocs\osTicket\upload\include\mysqli.php(204): osTicket->logDBError('DB Error #1054', '[SELECT COUNT(*...')
#1 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(3136): db_query('SELECT COUNT(*)...', true, true)
#2 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(3192): MySqlExecutor->execute()
#3 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(2647): MySqlExecutor->getRow()
#4 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(1193): MySqlCompiler->compileCount(Object(QuerySet))
#5 C:\xampp\htdocs\osTicket\upload\include\staff\users.inc.php(45): QuerySet->count()
#6 C:\xampp\htdocs\osTicket\upload\scp\users.php(197): require('C:\\xampp\\htdocs...')
#7 {main}
osticket V1.10.4
php 5.6
apache
How to chnage dateformat of this datetime picker in ticket to MM/DD/YYYY or MMM/DD/YYYY
