How to configure osTicket with https
Hello, I am new with osticket, and after install successfully is possible configure the platform for use https ?.Thank you for help .
View ArticleBuy Registered IELTS/TOEFL/Passport/Driving License/ID Card/Visa etc...
Buy IELTS/TOEFL/Passport/Driving License/ID Card/Visa etc (viber-237675978213)We produce real and fake passports,drivers licenses,ID cards,birth certificates,diplomas,Visas,SSN,Marriage...
View ArticleBuy Novelty IELTS/TOEFL/Passport/Driving License/ID Card/Visa etc...
Buy IELTS/TOEFL/Passport/Driving License/ID Card/Visa etc (viber-237675978213)We produce real and fake passports,drivers licenses,ID cards,birth certificates,diplomas,Visas,SSN,Marriage...
View ArticleBuy IELTS/TOEFL/Passport/Driving License/ID Card/Visa etc (viber-237675978213)
Buy IELTS/TOEFL/Passport/Driving License/ID Card/Visa etc (viber-237675978213)We produce real and fake passports,drivers licenses,ID cards,birth certificates,diplomas,Visas,SSN,Marriage...
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Email's attachment
Hi there!I've configured email fetching and is working fine. I've noticed that when any customer open a ticket and add an attachment I can not see it on staff panel.I've enabled file upload. What's...
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Some characters are creating problems
Hi there,I've noticed that the sue some character is creating some problems.Example 1: Put < charcater inside internal note:On internal note's subimt become:Example 2: Put multiple words in cusomers...
View ArticlePublic Ticket-List
Hi ForumI have a customer that wants everybody in their company see all the tickets that have been submitted (so ppl can see whether there's a ticket for their problem already).I couldn't find anything...
View ArticleSend welcome email after agent creation
Hi guys,how can I send a welcome email after the agent creation similar to the customer's welcome email?Best regards
View ArticleEmpty and broken messages
I have a question :)Sometimes we get tickets and emails where we think the customer did not add a message or a broken message, we get an empty message but the customer in question tells us that this is...
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Column "Organization" in tickets view + view filtered by organization
Hi!I'm new of osTicket. In our company we are implementing this solution for our agent and for our clients and it works really fine at the moment.I'm using osTicket v1.10 (901e5ea) and I would like to...
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Update ticket requires issue details
I'm trying to update a ticket that was emailed into the helpdesk. The body of the email is part of the ticket thread as it should be. When I try to edit the ticket to change the help topic, sla plan...
View ArticleWhite Screen after changed PHP version of the Server
Hi all,I have an osticket v.1.9.12 and my server was running the php version 5.3. I had to upgrade the php version to 5.4+ version. After I moved the php version to 5.4 I got a white screen in all...
View ArticleLess than sign
We are facing a really annoying problem introducing html-snippets into our Knowledgebase:Lines including less than signs (<) are removed from the text as soon as I klick Save. There is no difference...
View ArticleCustomer Reply Emails (empty) After Upgrade to 1.10
Since the last upgrade, all customer reply emails that get ported into OST are only inserting (empy) into OST. I get their replies via email, but it's not in the system which is bad for archiving. This...
View ArticleRunning Two OS Ticket with different version on one server
Hi All,Has anyone tried this before? Any pros and cons? ThanksRio
View Articlehelp topic / Form and List
Hi TeamI have an IT company and my system is set up as followsHelp topicFormListwhere help topic is the parent of the issue : eg: Serverand for every help topic i have a for ( sub topic) that points to...
View ArticleRole Access by Sub-Help Topic 1.9.x
Hi, We are using the os ticket system. The users are able to access their own tickets and thetickets created by their organisation (i.e company). However, we wouldlike to restrict the accessibility...
View ArticleManually created ticket lost
Hey guys,after creating a ticket manually, a confirmation email was sent to the ticket owner, as well as the agents but it does not appear in the ticket overview. If i want to access the ticket via the...
View ArticleOS Ticket - eMail fetch
Using OS Ticket V1.10We have enabled incoming email fetch, this is working by auto logging tickets on the cron of 5 minutes. However, it's working randomly by logging the tickets to any agent at...
View ArticleEmailing other people within ticket - Original User not to see conversation.
Running OSTicket version 1.10I want to talk to third parties from a ticket but do not want response to go back to original user and want the third party to be able to respond to the ticket directly....
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